How advances in Workforce Management Technology can meet the Retail Sector's Business Challenges

Today's integrated Workforce Management (WFM) Solutions including Time & Attendance, Scheduling and Absence Management give retailers the tools and processes they need to balance the high cost of labour, tight budgets, variable staffing needs, complex labour laws and union agreements without putting customer loyalty, compliance, employee satisfaction, or profitability at risk. The free paper explains how advances in Workforce Management (WFM) Technology can meet the Retail Sector's Business Challenges.

In this paper we examine; 

• Business challenges in Retail including forecasting demand and determining employee supply based on this demand. Employee scheduling and real time adjustment of schedules as required. Satisfying budget requirements and constraints while still delivering high levels of customer satisfaction.
• How advances in WFM technology are driving retailers business performance and competitiveness.
• How WFM solutions are benefitting retailers in relation to branding, customer experience and the recruitment and retention of key employees.