In order for hotels to achieve growth and profitability targets in the current economy, there is a need to operate more efficiently. Many hotels are facing the following four workforce challenges;

  1. Controlling labour costs and maximising efficiencies.
  2. Forecasting customer demand and determining optimum employee supply based on this demand.
  3. Building cost effective schedules and staff rosters that meet budget requirements and constraints. 
  4. Attracting and retaining a skilled workforce.

In this white paper we look at each of these four challenges in more detail and examine how hotels can meet these challenges with the help of the latest workforce management technology.

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